Subscriptions
Purchases, trials, renewals, and cancellations are managed through Apple App Store billing.
Support
Help for LightYearStar, LLC products.
Find product help, subscription guidance, privacy request options, and a direct contact path for Typely AI and Care Heart.
Refunds
Refund requests are handled by Apple. Users can request a refund through Apple purchase history.
Privacy Requests
Users can contact us for privacy questions, data deletion requests, or product policy clarification.
Product Help
For app-specific questions, include the app name, device model, iOS version, and a short description.
App support
Choose the product you need help with.
Product pages include feature summaries, common questions, App Store links, and important usage boundaries.
FAQ
Common support questions.
How do I cancel a subscription?
Subscriptions are managed by Apple. Open iOS Settings, tap your Apple ID, choose Subscriptions, then select the app subscription you want to manage.
How do I request a refund?
Refunds are processed by Apple through reportaproblem.apple.com or Apple purchase history. We cannot directly issue App Store refunds.
What should I include in a support email?
Include the app name, your device model, iOS version, app version if available, and a concise description of the problem.
Can Care Heart answer medical questions?
No. Care Heart is for general wellness information. Contact a healthcare professional for medical questions or urgent symptoms.